- Specializing in Insurance Claims
- Water, Fire, Smoke and Wind Damage
- 20 Years of Satisfied Customers
- Full-time, Bonded Service Employees
- Satisfaction Absolutely Guaranteed
Restore. Rebuild. Remodel.
Your vision. Our mission.
We had the same mission at our business launch in 1985 as today: helping you bring your vision to life. For most of our customers that means getting everything to normal after a flood or a fire. However, we also offer a full line of remodeling services.
We listen very closely to everything you have to say during your initial consultation, and throughout the process. We want your home to fit your lifestyle and we want to deliver the exact results you envision, whether the vision is “brand new” or “good as new.”
We keep you in the loop.
Communication is the key to our success. Our customers know they’ll receive accurate quotes, accurate timelines, and ready access to our friendly, compassionate professionals whenever they need it.
We demonstrate urgency.
We have 24/7 emergency service because we know getting back into your home is “mission critical.” Fire restoration and water damage repair services should never move slowly. We know you may be living in a hotel or with family members right now. We know this is a major life disruption, and we know you’re desperate to get back to your routine. So we never ever play around with your job. We get to work and we get it done.
We keep costs low.
We know you’re already dealing with an unexpected expense. We are careful and frugal so that we can pass those savings on to you, but we never cut any corners. We also have a lot of experience convincing insurance companies to cover fire restoration services, water restoration services, biohazard clean-ups and more. We’ll save you every dime we can, just as if you were one of our very own family members.
Every member of our team is licensed, bonded, OSHA-certified, and insured. We’re recognized by the North Carolina Board of General Contractors. We never use day laborers or temps. We give all of our team members top notch training. Your home is your biggest investment. You wouldn’t willingly entrust it to amateurs, and we won’t, either.
We want to earn your business for life.
We haven’t been Raleigh’s leading water damage restoration company for decades by failing to live up to our promises. We don’t ever want you to go through another disaster, but we do want you to keep us in mind just in case. We hope that you will recommend us to family members and friends who may require our services in the future. We know, however, that your trust is a privilege—so we work hard to earn that privilege.